Privacy policy

This Privacy Policy describes how Casira Store (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from casira.store (the "Site").

We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) for European Union residents and the California Consumer Privacy Act (CCPA) for United States residents.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. (Collected automatically via cookies, log files, web beacons, tags, or pixels).
• Order Information: Name, billing address, shipping address, payment information (including credit card numbers, PayPal, or other accepted payment methods), email address, and phone number. (Collected directly from you to fulfill our contract).
• Customer Support Information: Any information you provide when contacting our customer service team at casira.store@outlook.com.

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. We process your data based on the following legal grounds:

• To fulfill the contract between you and Casira Store.
• To comply with our legal obligations.
• To pursue our legitimate business interests (such as detecting fraud or optimizing store navigation).
• With your explicit consent (such as subscribing to our newsletter).

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: shopify.com.
• Payment Gateways & Logistics: We share your information with payment processors (e.g., Stripe, PayPal) and international shipping carriers to process payments and deliver products to your door.
• Advertising & Analytics: We use tools like Google Analytics and Meta (Facebook) Pixels to help us understand how our customers use the Site and to deliver targeted advertisements.

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at casira.store@outlook.com.

Your Personal Information will initially be processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States, via Shopify's secure data transfers.

If you are a resident of California, you have the right to access the Personal Information we collect about you (also known as the 'Right to Know'), to port it to another service, and to ask that your Personal Information be deleted. You also have the right to opt-out of the "Sale" or "Sharing" of your Personal Information for targeted advertising.

To exercise your privacy rights as a US citizen, please email us at casira.store@outlook.com.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

You can control and manage cookies through your browser settings, but please note that removing or blocking cookies can negatively impact your user experience.

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or request data deletion, please contact us by email at casira.store@outlook.com